The rise and fall of Bed Bath & Beyond, one of America's most iconic big box retailers - Business Insider
Since its founding in 1971, Bed Bath & Beyond has been a go-to destination for home goods, appealing to shoppers with its convenient and affordable "superstore" model.
In recent years, however, the retailer has shown significant signs of struggle, with several quarters of poor sales and dramatic executive shakeups. Here's a closer look at the rise and fall of Bed Bath & Beyond.
Bed Bath & Beyond was once a leading home goods retailer, appealing to shoppers across the nation with its strategy of abundance. The beloved store, which lined strip malls across the country, became known for its huge assortment of products spanning every color and style imaginable.
Over the years, it became a go-to destination for just about anything and everything for the home and — true to its name — beyond.
We took a closer a look at Bed Bath & Beyond's rise from a small linen store in New Jersey to a major national retail chain now on the brink of collapse.
Bed Bath & Beyond was founded in 1971 in New Jersey by Warren Eisenberg and Leonard Feinstein.
Shoshy Ciment/Business Insider
The duo had formerly worked in management at Arlans, a local discount chain, and saw opportunity for growth in the bed and bath categories.
"We had witnessed the department store shakeout, and knew that specialty stores were going to be the next wave of retailing," Feinstein told the trade publication Chain Store Executive in 1993.
It was originally called Bed 'n Bath, to reflect its specialty linens and bath products. The company would later rebrand to Bed Bath & Beyond in 1987.
An employee pushes a cart on his shift.Mark Peterson/Corbis via Getty Images
During the course of the 1970s, Bed Bath & Beyond expanded to 17 locations, primarily in the greater New York area and California.
In response, the company launched its first superstore concept, a 20,000-square-foot store that would become the model for the modern Bed Bath & Beyond store.
The company has been widely credited as being at the forefront of the superstore movement in America.
This new massive store featured a wide array of brands and products in nearly every color and style, setting it apart from department stores at the time that tended to stock a limited assortment of specialty collections.
Its new store model — which smartly grouped product categories and strategically placed impulse buys near the register — was particularly conducive to strong sales. By 1991, sales reached $134 million.
By then, Bed Bath & Beyond began to hold a prominent place in popular culture, appearing in shows like "Broad City."
Comedy Central
During this period, big-box stores like Bed Bath & Beyond began to show signs of struggle, as consumers turned to e-commerce and other cross-category competitors like Walmart and Target.
Suddenly, stores like Linens 'n Things were going out of business.
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In May 2019, CEO Steven Temares was ousted by a group of activist investors who called for his resignation in a brutal 168-slide presentation. Several board members also stepped down at the behest of investors.
Business Insider/Jessica Tyler
In the presentation, the investors called company leaders at fault for failing to adapt to the modern retail landscape and causing sales to tank.
In November 2019, former Target CMO Mark Tritton took over for interim CEO Mary Winston as the company's new leader.
While some experts say the appointment of Tritton brings promise, it's not expected to be an easy turnaround. In its most recent earnings report, Bed Bath & Beyond reported that comparable sales decreased by 8.3%.
A messy display at a Bed Bath & Beyond store in New York City.Shoshy Ciment/Business Insider
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