JC Penney to close 6 stores and a call center - The Dallas Morning News

J.C. Penney is closing six stores by the end of April and will shut down a call center in Kansas which employs 243 people.

The Plano-based department store company’s spokeswoman Brooke Buchanan said the decisions are part of the retailer’s annual review of its 846 stores and other operations.

These stores are closing by April 24: Southgate Mall in Missoula, Montana; Myrtle Beach Mall in Myrtle Beach, South Carolina; Chapel Hill Mall in Akron, Ohio; North Hills Shopping Center in Raleigh, North Carolina; Tulsa Promenade in Tulsa, Oklahoma and Green Acres Mall in Valley Stream, New York.

“This decision is the result of a careful and ongoing review of our store portfolio,” said Buchanan. “It’s never easy to close a store, however, we feel this is a necessary business decision.”

This time last year, Penney announced the closing of 18 department stores and nine furniture stores. CEO Jill Soltau has said she didn’t expect to close hundreds of stores as she tries to fix Penney.

Penney will report year-end results in late February and said earlier this month it expects to report positive cash flow for the full year. Comparable-store sales declined 7.5% in the nine weeks ended Jan. 4.

Penney said it’s “centralizing” its call center operations which resulted in the closing of the Lenexa, Kansas facility, Buchanan said. That closing doesn’t impact Penney’s large distribution center also in Lenexa, she said.

The Lenexa distribution center, which supplies stores and ships online orders to customers, is one of Penney’s three largest distribution centers, each about 2 million square feet. It employs 1,100 peopole at its peak times. Penney has 11 distribution centers, including two in Texas in Fort Worth’s Alliance development and in Cedar Hill. It owns six of those buildings and leases five.

Other retailers may announce store closing in the next few weeks as they review their store fleets after the holiday shopping season. Macy’s said it’s closing 28 Macy’s and one Bloomingdales. Fort Worth-based Pier 1 said it will close 450 stores, or about half of its locations.

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Twitter: @MariaHalkias

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