More than 1,700 stores are already set to close in 2020 including Pier 1 Imports, Sears, Kmart, and Forever 21.
But discount stores like Ross and TJ Maxx have largely managed to avoid meeting the same grim fate as other retailers.
Ross Stores Inc. has a history of posting strong sales and most recently reported an 8% rise in third-quarter sales to $3.8 billion in November. TJX Cos., TJ Maxx’s parent company, regularly reports strong quarterly sales growth as well and various celebrities including Taylor Swift have been known to find deals at the store.
Both stores attract shoppers with large selections of designer and popular brands for less than the regular price. Both stores also sell everything from clothes to home goods, making it a convenient location to shop for a variety of occasions.
We visited a Ross store in Davie, Florida and a TJ Maxx in New York City to see check out why off-price chains are winning over shoppers. Ross was clearly messier, but both stores proved that discount shopping is the future of retail.
Here was our experience:
First we checked out a TJ Maxx in Manhattan’s Financial District.
Foto: sourceShoshy Ciment/Business Insider
We walked into a clothing section first, where we noticed that the store’s design blended casual with sophisticated.
Foto: sourceShoshy Ciment/Business Insider
Most of the clothing section was packed with racks arranged by size and style.
Foto: sourceShoshy Ciment/Business Insider
The racks of clothes were slightly overwhelming, but they were pretty organized for the most part.
Foto: sourceShoshy Ciment/Business Insider
And the prices were great. This t-shirt was less than $5.
Foto: sourceShoshy Ciment/Business Insider
It wasn’t hard to find some name-brand items that also had great prices. This Vineyard Vines t-shirt was less than $40.
Foto: sourceShoshy Ciment/Business Insider
In the TJ Maxx Runway section, there were some items on the more expensive side. This pink fluffy dress was $699.99.
Foto: sourceShoshy Ciment/Business Insider
But most of the store was characterized by jaw-dropping bargains, like these $49.99 pink gowns.
Foto: sourceShoshy Ciment/Business Insider
There was also a great selection of designer purses and bags. This Dooney & Bourke bag was only $99.99.
Foto: sourceShoshy Ciment/Business Insider
There were a lot of options in the shoe section, which was organized for the most part.
Foto: sourceShoshy Ciment/Business Insider
And there were various sections filled with different home goods throughout the store.
Foto: sourceShoshy Ciment/Business Insider
A lot of cute items jumped out at us, like this Coca Cola tub for $129.99.
Foto: sourceShoshy Ciment/Business Insider
We found more home goods scattered throughout the store, including scented candles …
Foto: sourceShoshy Ciment/Business Insider
… wicker baskets …
Foto: sourceShoshy Ciment/Business Insider
… and picture frames.
Foto: sourceShoshy Ciment/Business Insider
We were impressed at the charming and organized displays for home goods, which we didn’t expect for an off-price retailer.
Foto: sourceShoshy Ciment/Business Insider
Overall, TJ Maxx seemed to sell everything — even food.
Foto: sourceShoshy Ciment/Business Insider
We felt that TJ Maxx delivered on its motto of keeping standards high and spending low. We didn’t have to compromise quality for value.
Foto: sourceShoshy Ciment/Business Insider
We also stopped by a Ross store in Davie, Florida.
Foto: sourceShoshy Ciment/Business Insider
At the front of the store, we could opt for a classic blue shopping cart or one of these smaller baskets to hold our items.
Foto: sourceShoshy Ciment/Business Insider
We visited around the holidays, so there were some tables stocked with different toys.
Foto: sourceShoshy Ciment/Business Insider
Like TJ Maxx, Ross was highlighting its inventory of designer brands for less.
Foto: sourceShoshy Ciment/Business Insider
The women’s shoe section was mostly organized.
Foto: sourceShoshy Ciment/Business Insider
And we found some popular, name-brand shoes here, like these Adidas sneakers.
Foto: sourceShoshy Ciment/Business Insider
Nearby, we found a large section of bath and body goods.
Foto: sourceShoshy Ciment/Business Insider
But we were quickly distracted by a display of bags and purses that included a lot of designer options.
Foto: sourceShoshy Ciment/Business Insider
This Tommy Hilfiger bag, originally marked at $78, was going for just $19.99.
Foto: sourceShoshy Ciment/Business Insider
We made our way through the store and found a jewelry counter with some eye-catching items behind a glass display.
Foto: sourceShoshy Ciment/Business Insider
It didn’t take long for us to realize that Ross, like TJ Maxx, also organized its clothes on long, crowded racks.
Foto: sourceShoshy Ciment/Business Insider
The racks were organized by size and style and it seemed impossible to search through it all.
Foto: sourceShoshy Ciment/Business Insider
But the value was still unbeatable. We found this silver Adrianna Papell gown for just $29.99, originally marked at $199.
Foto: sourceShoshy Ciment/Business Insider
Some areas of the store left a lot to be desired in terms of cleanliness.
Foto: sourceShoshy Ciment/Business Insider
And in one area, the shelves were practically empty.
Foto: sourceShoshy Ciment/Business Insider
A lot of areas weren’t arranged as nicely as they had been at TJ Maxx. Still, we were impressed with the variety of offerings in the store.
Foto: sourceShoshy Ciment/Business Insider
Ross sold everything from artwork …
Foto: sourceShoshy Ciment/Business Insider
… to food …
Foto: sourceShoshy Ciment/Business Insider
… to home goods.
Foto: sourceShoshy Ciment/Business Insider
Almost every item listed an original price next to Ross‘ marked down listing price, which made us feel better about the value we were getting.
Foto: sourceShoshy Ciment/Business Insider
The checkout lines seemed to move rather quickly, which was a pleasant way to end our visit.
Foto: sourceShoshy Ciment/Business Insider
Even though Ross was slightly more disorganized than TJ Maxx, the value and variety offered at both stores made it clear why shoppers are choosing off-price chains.
Foto: sourceShoshy Ciment/Business Insider
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January 12, 2020 at 09:07PM
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TJ Maxx and Ross stores can be messy but worth the value, prices - Business Insider
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